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Acknowledgment Employee Handbook Do's & Don'ts

CDHCAgency
Listed are some pertinent references to employee policies from the Agency Employee Handbook. For more detailed information please refer to the Handbook. You may request to review any/all of the personnel policies pertinent to your employment at our Agency at any time. 1. Do wear scrubs to all your visits. However, if you do not have scrubs, you may wear business casual clothing. NO JEANS, scanty tops, see through clothing etc allowed.
2. Do wear your Agency Issued photo ID badge at all time when on agency business.
3. Do arrive on time for ALL assignments. Our Agency must be notified immediately if:
a. An emergency or situation arises which causes you to be late by five or more minutes.
b. Please call the office ASAP.
Without calling the office, these situations are called NO CALL NO SHOW and are subject to termination.
4. Once you have been given an assignment, no more than 2 cancellations will be tolerated.
5. Don't use the patient's phone. Cell phones are off during all visits.
6. Under No circumstances should you ever take property, money or "borrow" anything that belongs to a patient or ever enter into any type of legal or financial agreement.
7. Don't discuss your rate of pay with your patients or any other employee of the Agency.
8. Do complete visit notes correctly and completely and have signed by the patient AT THE TIME OF THE VISIT.
9. Do call our coordinator to see if there are cases to be covered if you are not scheduled for work.
10. If any problem arises on your assignment, you must call the office immediately.
11. Do call the office immediately if the patient does not answer the door for a scheduled visit. Failure to notify the office may be considered abandonment, especially if the patient has had a medical emergency and is on the floor in need of medical assistance. DON'T assume they aren't home. CALL THE OFFICE.
12. Don't leave any assignment early without first calling your scheduling coordinator immediately.
13. Do report any incident/accident or unusual occurrence involving a CDHCAgency employee/patient must be reported to our office immediately. If you are injured and unable to make the call have one of your family call us right away.
14. Do follow your schedule at all times WITHOUT MAKING ANY CHANGES.
15. Don't: Agency services do not include lifting or moving furniture, Scrub floors on hands and knees or window washing, hauling heavy trash barrels or rake leaves or snow shoveling (if applies).
16. Don't transport a patient's in your car unless you have a signed consent/authorization.
17. At the present time our agency does not perform drug testing of staff but may do so at our discretion.
18. Cancellation Policy: A minimum of eight (8) hours cancellation notice must be given at all times, unless you are involved in an emergency. Sick call shall be made with a 2 hour notice. Should you decide an assigned patient must be removed from your schedule, the office requires a minimum of one week's notice to arrange a change of worker. 2 weeks' notice is preferred. My signature acknowledges that I have received and have read the Employee Handbook and agree to the Agency's Dos & Don't as listed above & in the Handbook.

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